Shipping policy

All North American orders are shipped with tracking. Once the product is shipped, the tracking number, along with all shipping information will be sent to the customer via email. Customers outside of North America should note that products may or may not be shipped using non-trackable methods. We will not be held responsible for any extra duties on orders. Once shipped, we will not be held responsible for lost or damaged packages. It is the responsibility of the customer to contact the courier in the case of a lost or damaged package once the shipping information has been sent.